was me beating my head against the wall yesterday. After all the headaches and delays in getting the print version of Battle Flight out, I thought everything was taken care of. The print version was finally available. Sales for the digital version were looking good. Then I opened my email and found a very nice note from a reader in Germany letting me know that the interior of the e-book version for Battle Flight wasn’t Battle Flight but another book in the series.
I raced to the Germany Amazon site and checked. Sure enough, it wasn’t Battle Flight. I checked Amazon itself. Nope. Not Battle Flight. Right cover but wrong book. I didn’t wait to have tach support deal with the issue. I re-uploaded the file. Making sure I’d sent the right one. Yep, I had. Then I checked the file once uploaded. It was correct. Maybe the problem was solved. At least I hoped so.
Next I checked the print version. After all, I’d uploaded a new file for the e-book version at the same time I uploaded the print version. If it was wrong, I was screwed. But no, it was the right file. So what in the hell happened?
I still don’t know. I know I uploaded the right file. I have the downloaded file after Amazon accepted it for the e-book. So some glitch had to happen on Amazon’s side. It’s fixed now but, yes, I’m checking every day for awhile to make sure nothing else happens.
I guess this is a roundabout way of saying to check your files if you’re a writer and to update your e-books if you are a reader. (You can do this by going to “manage your device and content” under the account tab on Amazon. E-books that have been updated will note an update is available. All you have to do is re-download them.)
I did contact KDP tech support after the fact and they said to let them know if there was any problem after the new file was approved on their end–which they did in record time. So I do appreciate that. But, damn, it is a scary thing when a book is freshly released to find out something like this happened. All is well now and it is on to the next project. Assuming I find enough coffee to kickstart my brain.