Welp, Amazon strikes again. I got the email saying the pre-order was live after I changed the release date. Twice. Both times, the date remained the same. Two more calls to Amazon. Two more different stories. It comes down to they know there is an issue with the countdown timer for writers who put a manuscript up for pre-order. They know and they have yet to fix the issue. Because I had already delayed the release by a week due to real life reasons, I couldn’t do so again even though I’d gotten approval from the first guy. Seems Amazon is like FB. Bots rule. In this case, their people can’t override the bots. Whee! Not.
So here are my choices. I can cancel the pre-order and piss off those who have ordered the book and who have been patiently waiting. Oh, and I will lose my right to list anything else for pre-order for a year. Oh, they might waive that for me if I ask really nicely. Ask me how much I’m willing to take their word for that right now.
My second choice was offered by a supposed supervisor. I could go ahead and upload the manuscript and cover as they are. Meet the deadline set by the erroneous timer. Then I can upload the files I really want my readers to get once the book goes live. Which means anywhere from two hours after the book goes live to two days, they might get the new files pushed through. Might because we’re going to rely on bots again.
So here’s what I’m going to do. I’m going to go ahead and upload the files as they are. I have a few hours to try to light a fire under everyone and maybe I’ll get the correct file. I’m not holding my breath. I will have the correct files ready to upload at Midnight GMT on June 3rd. In the meantime, I am escalating this up the chain at Amazon. It probably won’t do anything, but at least it may help the frigging migraine I now have.
Oh, and there will be a big ass note at the end of the book telling everyone to check for the updated version the day of release.
For those of you who have ordered the book. You will get the complete book one way or the other. This has taught me a lesson. I am going to figure out the best way to sell direct off my site. With the way things are going right now with BN and some of the other storefronts and with Amazon no longer being as easy to work with as it once was, I want more control.
Yes, I am pissed.
Just wanted to let you guys know what was going on. I’ll keep you posted.
BTW, this was not how I wanted to spend today.