And the latest news is. . .

Late yesterday afternoon, I wrote a blog post for today. No, not this one. It was written with the hope it might turn into one of those situations where “if you say something/do something, the opposite will happen.” In this case, I was continuing to cover the ongoing problems with Amazon, my frustrations, etc., and trying to figure out what my next step should be. While I can’t say all the problems and concerns have been resolved, it looks like things are getting better and steps are being taken to discover just what can be done to try to alleviate some of the damage done.

Specifically, yesterday after responding to the mind-blowing email from Amazon KDP support asking for more detail about the reason I was upset, I talked with some folks I trust and then I emailed Jeff Bezos. I doubted he would see the email but I hoped it might help clear the logjam I’d been facing. What I hadn’t expected was a call from the woman my email had been forwarded to. We had a nice discussion and I am currently waiting for her to get back with me on a couple of matters.

In the meantime, it does appear that the book has been consistently available for purchase and download since 6pm CST last night. I am still worried about the hit my sales have taken and the number of returns by understandably upset customers who received the wrong file. But at least it looks like the page is now stable — although I will be keeping a close watch on it today to be sure.

Here is where I ask for your help, my friends. If you pre-ordered the book, you should have received an email by now from Amazon saying there is a new file and your copy needs to be updated. I hope that anyone who purchased the book before yesterday, pre-order or not, has received that email. If you have not, will you leave a comment below this post to let me know?

If you did receive the wrong book, whether you received the email or not from Amazon, and you purchased it on the 18th or later, please let me know in the comment section. It will help me when discussing the situation withs Amazon later.

Finally, if you have not received the correct file (and the easiest way to tell is to check the title of the first section of the book. It should be “Grounded”) contact Amazon and ask them to push through the update. Leave me a message when you do. Again, it will help me discuss the problem with them.

One last question, I’ve decided that the best way to thank you for bearing with me through this fiasco is to write something new in the universe. It needs to be something with Ashlyn and company as the leads. It will be either a short story or novella. Here’s your chance to tell me what story you want told. Do you want a prequel sort of story, maybe one that deals with the circumstances leading up to her court martial? Or how about her time as a shiny new Marine? Or maybe how about first joining the Devil Dogs? Or is there another story you would prefer me tell? (No promises I will use a particular suggestion, but this is your story. It will be offered to those of you who have stayed with me during the problems with Honor from Ashes this week. I’m still figuring out the best way to do this, but I want you to have the story first and for free before it goes up on Amazon for sale.)

In the meantime, when you’ve finished reading Honor from Ashes, I’d appreciate it if you would leave a review. Oh, and spread the word to your friends that the book is now available.

Honor from Ashes (Honor and Duty Book 3)

War isn’t civilized and never will be, not when there are those willing to do whatever is necessary to win. That is a lesson Col. Ashlyn Shaw learned the hard way. Now she and those under her command fight an enemy determined to destroy their home world. Worse, an enemy lurks in the shadows, manipulating friend and foe alike.

Can Ashlyn hold true to herself and the values of her beloved Corps in the face of betrayal and loss? Will honor rise from the ashes of false promises and broken faith? Ashlyn and the Devil Dogs are determined to see that it does, no matter what the cost.

10 Comments

  1. My problem is what I’d like to see is likely a “spoiler” as I’d love to know “just why a certain person hates Ash without Ash knowing who that person is”. [Smile]

  2. Two tangential thoughts:
    1. The Army lost my records when I was shipping overseas to Germany, because I went from medic school, to the hospital for surgery, then home for a brief leave, and THEN, two weeks later, to Germany. It took months before I got paid, and there were times when I went hungry because my travel schedule didn’t always line up with when the mess hall was open. It was pretty awful there, for a while.
    2. Mad Mike got arrested for grabbing a guy who stole one of his musical instruments. His arrest appears in factual form in one of his collections, and as an incident in one of the Freehold books.
    It seems to me that Col Shaw has had LOTS of enemy action, but that mind-numbing bureaucratic stodginess has been absent, so far. Perhaps she, too, could have her pay and meal chits held up because the proper procedures weren’t followed (even if the were)?
    NOTE: In order for this to be MOST traumatic, it has to happen before she discovers friends and support. So, after she is given command of the BHBT Coastsmasher, it’s only an irritation at most. However, if she’s still stinking in a ripped suit it’s a really big deal.

    1. You are an evil, evil man. Not only for what you are suggesting happen to Ash but for suggesting I write brain-numbing bureaucratic processes that flow slower than molasses uphill on the coldest day in the winter.

  3. Amanda,
    Good news; I followed the link to Amazon and downloaded “Honor from Ashes” to my Kindle in less than twenty seconds, and it was the correct file.

  4. Re: prequel – ummm can I be greedy and get you to write several prequels about Ashlyn? All your suggestions sound good and I can’t choose which one appeals the most 😀

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